SEPTIFANI, Riska; MUSTANIROH, Siti Asmaul; RAHMATRI, Dio. Consumer satisfaction analysis towards chocolate-based product using importance performance analysis and customer satisfaction index method: Case study at Kampung Coklat Blitar Indonesia. Journal of Management, Economics, and Industrial Organization, [S. l.], v. 3, n. 2, p. 48–65., 2019. DOI: 10.31039/jomeino.2019.3.2.4. Disponível em: https://www.jomeino.com/index.php/jomeino/article/view/95. Acesso em: 8 dec. 2025.